× Cookies are disabled! This site requires cookies to be enabled to work properly
SHA256: 16d9c8f2a4fc00a01816fb51f76a9498e934f7d7b27af1b97b3b12c8961866e7
File name: RemoteAssist.exe
Detection ratio: 0 / 43
Analysis date: 2010-10-02 18:53:39 UTC ( 3 years, 9 months ago ) View latest
Probably harmless! There are strong indicators suggesting that this file is safe to use.
Antivirus Result Update
AVG 20101002
AhnLab-V3 20101001
AntiVir 20101001
Antiy-AVL 20101002
Authentium 20101002
Avast 20101002
Avast5 20101002
BitDefender 20101002
CAT-QuickHeal 20101001
ClamAV 20101002
Comodo 20101002
DrWeb 20101002
Emsisoft 20101002
F-Prot 20101001
F-Secure 20101002
Fortinet 20101002
GData 20101002
Ikarus 20101002
Jiangmin 20101002
K7AntiVirus 20101002
Kaspersky 20101002
McAfee 20101002
McAfee-GW-Edition 20101002
Microsoft 20101002
NOD32 20101002
Norman 20101002
PCTools 20101002
Panda 20101002
Prevx 20101002
Rising 20100930
SUPERAntiSpyware 20101002
Sophos 20101002
Sunbelt 20101002
Symantec 20101002
TheHacker 20101002
TrendMicro 20101002
TrendMicro-HouseCall 20101002
VBA32 20101001
ViRobot 20101002
VirusBuster 20101002
eSafe 20100930
eTrust-Vet 20101002
nProtect 20101002
The file being studied is a Portable Executable file! More specifically, it is a Win32 EXE file for the Windows GUI subsystem.
Authenticode signature block
Copyright
Copyright (C) 2004 InstallShield Software Corp.

Publisher SupportSoft
Product SupportSoft Agent Controls
Original name setup.exe
Internal name setup.exe
File version 1.02.0006
Description Setup Launcher
Packers identified
PEiD Armadillo v1.71
PE header basic information
Target machine Intel 386 or later processors and compatible processors
Compilation timestamp 2004-04-19 21:49:29
Link date 10:49 PM 4/19/2004
Entry Point 0x0001D92C
Number of sections 4
PE sections
PE imports
RegDeleteKeyA
GetTokenInformation
LookupPrivilegeValueA
RegOpenKeyA
RegCloseKey
RegDeleteValueA
OpenProcessToken
AdjustTokenPrivileges
RegQueryValueA
FreeSid
RegQueryValueExA
AllocateAndInitializeSid
OpenThreadToken
RegSetValueExA
RegEnumValueA
RegCreateKeyExA
RegOpenKeyExA
EqualSid
GetObjectA
GetDeviceCaps
TranslateCharsetInfo
BitBlt
DeleteDC
GetSystemPaletteEntries
SetBkMode
GetTextExtentPoint32A
CreateFontA
CreatePalette
GetStockObject
CreateDIBitmap
SelectPalette
CreateFontIndirectA
CreateSolidBrush
SelectObject
CreateCompatibleDC
DeleteObject
RealizePalette
SetTextColor
GetStdHandle
GetFileAttributesA
WaitForSingleObject
GetDriveTypeA
HeapDestroy
FreeEnvironmentStringsA
DeleteCriticalSection
GetCurrentProcess
GetLocaleInfoA
lstrcatA
UnhandledExceptionFilter
ExpandEnvironmentStringsA
SetErrorMode
FreeEnvironmentStringsW
SetStdHandle
GetTempPathA
GetCPInfo
GetStringTypeA
WriteFile
GetDiskFreeSpaceA
GetStringTypeW
SetFileAttributesA
GetExitCodeProcess
LocalFree
GetEnvironmentVariableA
LoadResource
GlobalHandle
FindClose
TlsGetValue
FormatMessageA
SetLastError
VerLanguageNameA
InitializeCriticalSection
CopyFileA
ExitProcess
GetVersionExA
GetModuleFileNameA
QueryPerformanceFrequency
GetSystemDefaultLCID
InterlockedDecrement
MultiByteToWideChar
GetModuleHandleA
CreateThread
GetExitCodeThread
SetUnhandledExceptionFilter
MulDiv
TerminateProcess
VirtualQuery
SearchPathA
SetEndOfFile
GetCurrentThreadId
InterlockedIncrement
SetCurrentDirectoryA
HeapFree
EnterCriticalSection
SetHandleCount
lstrcmpiA
FreeLibrary
QueryPerformanceCounter
GetTickCount
IsBadWritePtr
TlsAlloc
VirtualProtect
FlushFileBuffers
LoadLibraryA
RtlUnwind
GetStartupInfoA
SystemTimeToFileTime
GetFileSize
CreateDirectoryA
DeleteFileA
GetWindowsDirectoryA
SetEvent
GetProcAddress
GetProcessHeap
CompareStringW
lstrcmpA
FindFirstFileA
lstrcpyA
CompareStringA
GetTempFileNameA
CreateFileMappingA
GlobalLock
RemoveDirectoryA
CreateEventA
GetFileType
TlsSetValue
CreateFileA
HeapAlloc
LeaveCriticalSection
GetLastError
DosDateTimeToFileTime
LCMapStringW
UnmapViewOfFile
GetSystemInfo
lstrlenA
GlobalFree
LCMapStringA
HeapReAlloc
GetEnvironmentStringsW
GlobalUnlock
GlobalAlloc
lstrlenW
GetShortPathNameA
SizeofResource
LocalFileTimeToFileTime
LockResource
SetFileTime
WideCharToMultiByte
HeapSize
GetCommandLineA
GetCurrentThread
RaiseException
MapViewOfFile
SetFilePointer
ReadFile
CloseHandle
lstrcpynA
GetACP
GetVersion
GetEnvironmentStrings
CreateProcessA
IsValidCodePage
HeapCreate
VirtualFree
Sleep
IsBadReadPtr
IsBadCodePtr
FindResourceA
VirtualAlloc
GetOEMCP
ResetEvent
Ord(12)
Ord(6)
Ord(7)
Ord(4)
Ord(5)
Ord(2)
Ord(9)
SHGetPathFromIDListA
SHBrowseForFolderA
SHGetMalloc
CharPrevA
RegisterClassA
GetParent
UpdateWindow
IntersectRect
EndDialog
BeginPaint
MoveWindow
KillTimer
FindWindowA
DefWindowProcA
GetClassInfoA
SetWindowPos
GetDesktopWindow
GetSystemMetrics
IsWindow
PostQuitMessage
GetWindowRect
DispatchMessageA
EnableWindow
PostMessageA
DrawIcon
GetDlgItemTextA
MessageBoxA
PeekMessageA
GetWindowDC
SetWindowLongA
wvsprintfA
TranslateMessage
DialogBoxParamA
GetWindow
GetSysColor
SendDlgItemMessageA
GetDC
ReleaseDC
GetDlgCtrlID
SetWindowTextA
DestroyIcon
LoadStringA
ShowWindow
GetWindowPlacement
SendMessageA
SubtractRect
CreateWindowExA
GetDlgItem
CreateDialogParamA
CharLowerBuffA
LoadCursorA
ClientToScreen
SetRect
GetWindowLongA
GetWindowTextLengthA
SetTimer
GetClientRect
LoadIconA
GetMessageA
FillRect
CharNextA
WaitForInputIdle
GetSysColorBrush
wsprintfA
MsgWaitForMultipleObjects
EndPaint
GetWindowTextA
DestroyWindow
ExitWindowsEx
IsDialogMessageA
SetCursor
GetFileVersionInfoSizeA
GetFileVersionInfoA
VerQueryValueA
CoUninitialize
CoInitialize
StgIsStorageFile
GetRunningObjectTable
CoCreateInstance
StgOpenStorage
StringFromCLSID
CoCreateGuid
CoTaskMemFree
CreateItemMoniker
Number of PE resources by type
RT_DIALOG 5
RT_ICON 4
RT_STRING 3
RT_MANIFEST 1
RT_GROUP_CURSOR 1
GIF 1
RT_CURSOR 1
RT_VERSION 1
RT_GROUP_ICON 1
Number of PE resources by language
ENGLISH US 17
NEUTRAL 1
ExifTool file metadata
SubsystemVersion
4.0

LinkerVersion
6.0

ImageVersion
0.0

FileSubtype
0

FileVersionNumber
9.50.98.0

UninitializedDataSize
0

LanguageCode
English (U.S.)

FileFlagsMask
0x0002

CharacterSet
Windows, Latin1

InitializedDataSize
106496

FileOS
Windows 16-bit

MIMEType
application/octet-stream

LegalCopyright
Copyright (C) 2004 InstallShield Software Corp.

FileVersion
1.02.0006

TimeStamp
2004:04:19 22:49:29+01:00

FileType
Win32 EXE

PEType
PE32

InternalName
setup.exe

ProductVersion
1.02.0006

FileDescription
Setup Launcher

OSVersion
4.0

OriginalFilename
setup.exe

Subsystem
Windows GUI

MachineType
Intel 386 or later, and compatibles

CompanyName
SupportSoft

CodeSize
159744

ProductName
SupportSoft Agent Controls

ProductVersionNumber
9.50.0.0

EntryPoint
0x1d92c

ObjectFileType
Executable application

CarbonBlack CarbonBlack acts as a surveillance camera for computers
While monitoring an end-user machine in-the-wild, CarbonBlack noticed the following files in execution wrote this sample to disk.
Execution parents
Compressed bundles
File identification
MD5 3c47359db2e66a05e19bac793bb7ddb5
SHA1 4fc622e4f08d868e5b7c8fbd3a1e0982a321d38d
SHA256 16d9c8f2a4fc00a01816fb51f76a9498e934f7d7b27af1b97b3b12c8961866e7
ssdeep
98304:fwZfGMTPQLco1gufrVqV26hgDFrteSdr8PQfZ93EAqGAJj7RdMi:fwZfGMkASVqV26hgDneSlTZ9U9Ui

File size 6.0 MB ( 6299589 bytes )
File type Win32 EXE
Magic literal
PE32 executable for MS Windows (GUI) Intel 80386 32-bit

TrID InstallShield setup (48.1%)
Win32 Executable MS Visual C++ (generic) (34.9%)
Win32 Dynamic Link Library (generic) (7.3%)
Win32 Executable (generic) (5.0%)
Generic Win/DOS Executable (2.2%)
Tags
peexe nsrl armadillo

VirusTotal metadata
First submission 2009-07-25 23:01:59 UTC ( 4 years, 11 months ago )
Last submission 2014-01-05 23:59:58 UTC ( 6 months ago )
File names setup.exe
file-3992248_exe
RemoteAssist.exe
remoteassist.exe
RemoteAssist.exe
National Software Reference Library (NIST)
The National Software Reference Library (NSRL) is designed to collect software from various sources and incorporate file profiles computed from this software into a reference data set of information. This file was found in the NSRL dataset, in the following products and with the following file names.
Products QuickBooks Premier Professional Services Edition (Intuit Inc.)
QuickBooks Simple Start Edition 2006 (Intuit Inc.)
QuickBook Premier Edition 2006 (Intuit Inc.)
QuickBooks Premier Edition 2006 (Intuit Inc.)
QuickBooks Pro Edition 2006 (Intuit Inc.)
Quickbooks Pro 2007 (Intuit Inc.)
QuickBooks Pro 2008 (Intuit Inc.)
QuickBooks Accountant 2008 (Intuit Inc.)
QuickBooks Professional Services 2008 (Intuit Inc.)
QuickBooks Nonprofit 2008 (Intuit Inc.)
QuickBooks Manufacturing & Wholesale 2008 (Intuit Inc.)
QuickBooks Simple Start 2008 (Intuit Inc.)
QuickBooks Premier 2008 (Intuit Inc.)
QuickBooks Contractor 2008 (Intuit Inc.)
QuickBooks Invoice Manager (Intuit Inc.)
QuickBooks Standard Payroll (Intuit Inc.)
File names RemoteAssist.exe
Advanced heuristic and reputation engines
Symantec reputation Suspicious.Insight
No comments. No VirusTotal Community member has commented on this item yet, be the first one to do so!

Leave your comment...

?
Post comment

You have not signed in. Only registered users can leave comments, sign in and have a voice!

No votes. No one has voted on this item yet, be the first one to do so!