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This section details some best practices regarding the use of VirusTotal and its satellite services. It extends other sections in this About space and sets rules of fair play when it comes to mine and interpret the data generated by VirusTotal.

  • You should not use the products, services, contents or tools provided by VirusTotal for illicit, unethical or fraudulent purposes.
  • You should not to use the products, services, contents or tools provided by VirusTotal in any way that could harm the antivirus industry/URL scanning-blocking industry, whether it is directly or indirectly.
  • VirusTotal should not be used for antivirus/URL scanner testing. VirusTotal was not designed as a tool to perform antivirus comparative analyses, but as a tool that checks suspicious samples with several antivirus solutions and helps antivirus labs by forwarding them the malware they fail to detect. Those using VirusTotal to perform antivirus comparative analyses should know that they are making many implicit errors in their methodology, some of them are detailed in our about section.
  • VirusTotal should not be used for deceptive means to discredit or as bait to prove some concept regarding any actor in the antimalware industry.
  • The data generated by VirusTotal should not be used automatically as the unique means to blacklist/produce signatures for files. i.e. Antivirus vendors should not copy the signatures generated by other vendors without any other scrutinizing on their side.
  • VirusTotal renders information generated by third party products (antivirus vendors, URL scanning engines, file characterization tools, etc.), those product names are exclusive property of their respective brands, hence, use of these names in third party products and services will be done at your sole discretion. You should ask the corresponding brands for their permission.
  • Abstain from any activity that could damage, overload, harm or impede the normal functioning of VirusTotal's websites.
  • In accordance with applicable legislation, you undertake to refrain from illicitly or fraudulently obtaining site/service contents or stealing or plagiarising the said contents.
  • You should not submit to VirusTotal any file that contains personal, confidential or sensitive data. Files are shared with antivirus vendors and other security industry game players in order to strengthen the overall security community know-how and technologies. You may not want them to have access to this kind of data.
  • When making use of any of the VirusTotal Community features make sure you treat other users with respect and use appropriate language, insults and disrespect will not be tolerated.
  • In no event shall you issue any public statement, press release, or use VirusTotal's logo, name or trademark on any customer list or in any other manner without our prior written consent in each instance.
  • If you have any doubts as to whether the use of VirusTotal and its satellite services complies with our Terms of Service and our best practices, do not hesitate to contact us and request our feedback.